Privacy Policy

How we collect, use, and protect your personal information

Last updated:

1. Introduction

Kluzarinshap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kluzarinshap.world and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

  • Name and contact details (email address, phone number, mailing address)
  • Project requirements and specifications you share with us
  • Communication records including emails and messages
  • Payment information when you purchase our products or services
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and time spent on pages
  • Date and time of your visit
  • Device type and screen resolution

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Respond to your enquiries and provide customer support
  • Process your orders and manage your account
  • Create and manage custom furniture design proposals
  • Send you marketing and promotional communications (with your consent)
  • Improve our website, products, and services
  • Analyse usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, delivery services, or data analysis.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Generally, we retain customer data for the duration of the business relationship plus seven years thereafter for compliance and record-keeping purposes.

If you wish to request deletion of your personal data, please contact us using the details provided below. We will process your request in accordance with applicable laws and regulations.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our security measures include:

  • Encryption of data in transit using SSL/TLS technology
  • Secure storage of personal information
  • Access controls and authentication measures
  • Regular security assessments and updates
  • Staff training on data protection practices

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request access to your personal information we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: You may request that we limit how we use your information.
  • Right to Data Portability: You may request a copy of your information in a structured, machine-readable format.
  • Right to Object: You may object to our processing of your information for certain purposes.
  • Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected by our website.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. These countries may have data protection laws that are different from the laws of your country. By using our website and providing us with your information, you consent to the transfer of your information to countries outside of your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kluzarinshap
34C William Pickering Drive, Rosedale, Auckland 0632, New Zealand.
Phone: +64 9 415 6780
Email: welcome@kluzarinshap.world